Regaining control of their online presence
SCTM carries out rubble and dry stone masonry work in Reunion Island. Despite recognised expertise, their old Wix site didn't allow them to showcase their work sustainably or collect sufficiently complete requests. Contacts arrived via email, sometimes without a usable phone number or email address. Some prospects were therefore lost before the first conversation.Communication also relied heavily on Facebook. Projects could be shared out of context, or even taken by other players, without the site acting as a clear reference for Sylvio's work.
Turning the form into a qualified quote request
The new form asks for the prospect's contact details, the site location, budget, requested service, type of stone, surface area, project details and, if necessary, attachments. Each request Sylvio receives thus contains the useful elements to call or reply immediately.This qualification also improves the prospect's own planning: budget, deadline, and constraints are specified from the start. Sylvio can prioritise requests without wasting time piecing together the requirements.
Making projects a lasting sales tool
The site centralises services, intervention areas, guarantees, and completed projects. A gallery of nearly two hundred photos shows the level of finish on the sites, while remaining smooth thanks to lazy loading.Imported images are associated with a traceability marker to facilitate the detection of potential reuse. They are then organised by service type: stone cladding, stairs, retaining walls, and parapets.
